To our amazing customers:
Today, an order passed down by the Health Officer of the County of Riverside has cancelled all events over 10 people. With our beloved community in mind, we are making the very difficult decision to do our part to help stop the spread of COVID-19 by temporarily closing of our Riverside location effective Tuesday, March 17, 2020.
We will evaluate our closures as things progress in the coming weeks, and will open only when it is safe to do so. We encourage you to continue to support small businesses like ours when we all reopen as this is a very challenging time for us all.
For all members on auto-billed programs, we are suspending all charges due on April 1, 2020 and will place all accounts on hold until we reopen for business. Additionally, all cancelled classes will be eligible for make-ups on flexible schedules to make sure everyone is compensated for cancelled classes.
For all Youth In-House and Adult League players, the seasons are not being cancelled. We are postponing the schedule until it is safe to open and resume games. We will be suspending all billing on April 1, 2020 for those players on the payment plan.
The entire Icetown team is deeply grateful to the heroic healthcare workers who are on the front-lines fighting this global pandemic. While nothing brings our Icetown team more happiness than providing our guests with a daily escape and fun on the ice, we will do so again when it is safe to. We look forward to all of this being over and wish you all health, safety and patience in these difficult times.
Best,
Icetown
